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Assessment Overview

The PROFILES LOYALTYPRO™ is a web-based customer loyalty survey tool. It offers companies a process to gather ongoing, critical account intelligence that helps to assess the relationship between the buyer and the supplier. The PROFILES LOYALTYPRO™ provides reports and analysis that give you a holistic view of the account by surveying multiple contacts within a client account. The program enables your company to manage gaps in client expectations and identify opportunities for growth or development.


The PROFILES LOYALTYPRO™ provides your company with tangible data regarding client satisfaction and loyalty.


  • Loyalty by position
  • Overall buyer loyalty
  • Client Expectations
  • Communication or execution gaps
PLPDownload Product Brochure »


Types & Uses of Reports

PLP Report


Useful for the manager.
Records customer loyalty and tracks any changes in your clients’ buying behaviour.

Technical Specs

Time to Take: 15 - 20 minutes

Administration: Online or pencil/paper

Results Turnaround:

Return to the Products Page.
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